Tonkotsu Brighton

EDIT: Response to Owner. Thank you for replying however with all due respect, it shouldn't fall on the customer to provide your staff a liveable wage, that ownership should be on you. Increase menu prices if necessary so that it's transparent for the customer before ordering. Matter of fact is people DO get embarrassed to ask to take service charge off, regardless of whether there is judgement or not. In this economy, everyone is fighting for an increased living wage, not just restaurant staff. REVIEW: Decided to try the vegan chilli tofu ramen because their website mentions that the noodles are handmade. Was left very disappointed, the noodles just tasted like packet noodles, broth was sweet and lacked the umami flavour Japanese food is known for. Even their chilli oil didn’t help much, for some reason it was just not spicy. I really really wanted to like this place, even went for their large portion and extra toppings, but it overpromised and undelivered, I’ve had better noodles and sides at chain restaurants which is saying something. I was also really annoyed by the 12.5% service charge they added. If customers want to AND can afford to, they will tip your staff, please stop enforcing it on your customers! People like me get too embarrassed to ask to take it off the bill, and restaurants know this and purposely use this tactic to get more money out of their customers.

We decided to try this place from recommended. The restaurant itself is very clean and decorated well. I had to ask the person serving if the air conditioning was on as it was so hot inside. She said no, then put it on. We were left for a very long time before being asked what we wanted to order. Then everything came out very fast and had to make room for everything on the table. The Tonkotsu ramen was very salty. I left most of the juice. The wings were very good! We ordered more as it was happy hour for wings and cocktails. The other server was lovely and because we were in a hurry to leave (we had a show to attend) did her best to get the bill ready for us as we were already away from the table and asked her by the card machine. It was not cheap but it is very filling and has some good quality of ingredients.

Me and my girlfriend came to Tonkotsu for a date night and we were so happy with the service! The food was amazing, the drinks were so good and great value during happy hour. All the staff were lovely, Dani was very attentive and lovely and the service was so quick! Would highly recommend :)

Brighton Tonkotsu is hands down the best ramen place in town! Food is delicious, great vegan options (spicy chilli tofu is my go to!), fair prices, all staff is always friendly and cheerful, providing warm and quick service - always a pleasure to grab a meal :) Me and my partner come here weekly and it’s simply the best! Would highly recommend :)

Absolutely delicious!! Dani was a very friendly host! We had the Tonkotsu Ramen and the Chilli Chicken ramen, Definitely recommend this place for a hearty meal!

Chili tofu hiyashi was cold and spicy, perfect for the end of a hot day along with a refreshing ginger and sansho soda. Absolutely delicious especially compared to a lot of other veggie/vegan options, would love to see a branch in Edinburgh. Tallulah and Georgia were friendly and made sure I was seated, served and got the bill without much waiting at all, which was ideal after travelling. Great experience, thank you folks!

The staff were so so lovely and the food was incredible. 10/10 vegan options and even 2for1 cocktails. Great portions and value for money. Will be back!

delicious ramen! really friendly servers and food arrived quickly, we were first in though! perfectly filling and comforting, soft pork and delicious savoury broth. i definitely recommend, and i'll be coming back when i go to brighton. i had the kara-age chicken and tokyo ramen, so mouthwatering 🙊