Wasabi Sushi & Bento

I love this place. There isn't much variety but it's just so simple to grab a quick bite. I was also surprised by how cheap it was. I don't really know what the typical prices are for sushi, but 3.75 for 10 maki rolls seems quite alright to me! The staff is also very friendly, tho unfortunately there is no space to eat it. Still, one of my favourite places to grab lunch.

Very bad experience – charged twice and treated with disrespect I went to Wasabi last week to get a simple rice and chicken meal, but ended up being charged twice for the same portion. A staff member, who I believe is either the general manager or the owner, told me he had cancelled the first transaction—but he refused to give me any receipt or proof that it had actually been voided. When I calmly told him he should focus more on customers and less on other things, he responded in a threatening tone, saying I shouldn’t tell him what to do. I never received a refund. I even spoke to a police officer about the situation, and he advised me to go back and request a refund. I’ll update this review based on what happens next. Disappointing and unprofessional behavior.

Simple, not much choice of food, but always there. To grab something to eat. Device is very good, staff are very genuine. They have some sort of discount in the very late evening 50% I guess. Thank you

Usually a big fan of Wasabi for the food and quick service, so decided to grab a quick bite here. Not only was the food a big let down but also the customer service. The young female cashier had such a condescending attitude and was unhelpful from when I was asking about availability of items. And when my contactless payment initially didn’t go through. She was demanding that I pay by card instead. And then started telling me off for not knowing how to cancel the payment on the card machine when I wanted to retry on contactless! What a joke! Will honestly just be sticking to the Wasabi near my workplace instead.

Great and fresh sushi options for a quick lunch/dinner! Aso, the bubbly matcha tea is really good.

I love Japanese food and wasabi is one of my favourite food on the go places. The portions are well enough and there are so many options of bento. 10 out of 10.

Food is really nice. Shop manager is really helpful. However, customer service is rubbish. They blocked my redeemable codes because they think that i am suspicious, as i buy food in the same show every day. They asked me to provide receipts and bank statement to prove that i paid for my food. It is ridiculous. They don’t value their regular customer, they treating them like they did something wrong when choosing Wasabi every day for a dinner. !!!!This is the email what they sent me after i asked them why my redeemable code is not working: Thank you for contacting Wasabi Customer care. Please, allow me to explain that, our technical team responsible for the Wasabi Club had blocked all users that scan the same QR frequently. Also, the lanyard related to your account was reported as under investigation. We are monitoring all accounts and lanyards to assure customer have to best experience with our Loyalty program. Unfortunately, due to this suspicious activity we need to block your code in order for me to unblock this I would kindly ask you to provide the receipts or bank statement of your purchases so we can send this over to our technical team. Kind regards,

It’s got to be 5 stars. Customer service in here is first class. Shout out to Brian who is an absolute legend, so kind and welcoming every time I go in! Thank you!