itsu

Address: 1 Mercia Walk, Woking GU21 6XS, United Kingdom.
Phone:1483361234.
Website: itsu.com
Specialties: Japanese restaurant, Asian restaurant, Health food restaurant, Authentic Japanese restaurant, Restaurant supply store, Sushi restaurant.
Other points of interest: Outdoor seating, No-contact delivery, Delivery, Takeaway, Dine-in, Lunch, Dinner, Solo dining, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Healthy options, Quick bite, Small plates, Vegan options, Vegetarian options, Lunch, Dinner, Dessert, Seating, Toilet, Casual, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids.
Opinions: This company has 117 reviews on Google My Business.
Average opinion: 4.1/5.

For individuals seeking a vibrant and flavorful dining experience, Itsu – Woking presents a compelling choice. Located at 1 Mercia Walk, Woking GU21 6XS, United Kingdom, this establishment offers a unique blend of Japanese and Asian culinary traditions, catering to a wide range of tastes and dietary preferences. Itsu has established itself as a prominent player in the restaurant scene, recognized for its commitment to fresh ingredients, healthy options, and a convenient service model. This detailed overview will delve into the specifics of Itsu – Woking, exploring its specialties, location, operational details, and the overwhelmingly positive feedback from its patrons.

Itsu – Woking’s core strength lies in its diverse menu, expertly blending authentic Japanese and broader Asian influences. They are primarily known as a sushi restaurant, offering meticulously prepared rolls, nigiri, and sashimi using high-quality seafood. Beyond sushi, the menu boasts an impressive selection of:

  • Japanese Cuisine: Including ramen, donburi (rice bowls), and tempura.
  • Asian Cuisine: Featuring stir-fries, curries, and noodle dishes from various Asian countries.
  • Health Food Restaurant: Itsu emphasizes healthy eating with a substantial selection of salads, wraps, and grain bowls packed with nutritious ingredients.
  • Small Plates: Perfect for sharing, their small plates provide a diverse exploration of flavors.
  • Vegan and Vegetarian Options: A dedicated commitment to catering to plant-based diners is evident with numerous vegan and vegetarian choices readily available.

The restaurant also operates as a restaurant supply store, offering a selection of Japanese ingredients and kitchenware for purchase, catering to both home cooks and professional chefs. This dual role further solidifies Itsu's position as a significant contributor to the culinary landscape.

The address of Itsu – Woking is 1 Mercia Walk, Woking GU21 6XS, United Kingdom. This location is strategically positioned within a bustling commercial area, making it easily accessible by car and public transport. The proximity to various shops and businesses contributes to its convenience for local residents and visitors alike.

Phone:1483361234 is the direct line for inquiries and reservations. The website, itsu.com, provides further details about the menu, promotions, and operating hours.

Itsu – Woking prides itself on offering a comprehensive range of services to enhance the customer experience. These include:

  • Dine-in: Comfortable seating is available for those wishing to enjoy their meal on-site.
  • Takeaway: Convenient takeaway options are available for quick and easy meals.
  • Delivery:No-contact delivery services are offered, ensuring a safe and contactless experience.
  • Lunch & Dinner: The restaurant is open for both lunch and dinner service.
  • Solo Dining: A welcoming atmosphere caters to individuals seeking a quiet meal.
  • Reservations: Reservations are accepted to guarantee seating, particularly during peak hours.
  • Payment Options: Accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.
  • Accessibility: A wheelchair-accessible entrance and toilet are available, demonstrating a commitment to inclusivity.

The overwhelming response from customers is reflected in the 117 reviews on Google My Business. The average opinion is 4.1/5, highlighting a consistently positive experience. Commonly praised aspects include the freshness of the ingredients, the quality of the sushi, and the friendly service. Reviewers frequently mention the healthy options and the convenience of the delivery service. Specific comments often commend the vibrant atmosphere and the variety of dishes available.

Here’s a summarized view of frequently mentioned positives:

  • Fresh Ingredients: Customers consistently praise the quality and freshness of the ingredients used.
  • Delicious Sushi: The sushi is frequently described as exceptionally tasty and well-prepared.
  • Healthy Choices: The wide selection of healthy options is a major draw for many customers.
  • Friendly Staff: Positive comments are regularly made regarding the courteous and helpful staff.

While some minor feedback addresses occasional inconsistencies in service speed, the overall sentiment remains overwhelmingly positive.

Further reinforcing its appeal, the restaurant caters well to kids, offering a relaxed and welcoming environment for families.

In conclusion, Itsu – Woking represents a well-regarded establishment that successfully combines the best aspects of Japanese and Asian cuisine with a commitment to health, convenience, and customer satisfaction. With its strategic location, diverse menu, accessible facilities, and positive customer feedback, Itsu – Woking is undoubtedly a worthwhile destination for anyone seeking a flavorful and enjoyable dining experience.

More businesses in Woking

itsu - Woking - Woking
5/5

I have been coming to Itsu for the last 4+ years and I can honestly say it’s always been a great experience, but more recently it’s gone another level and thanks to one person. Long (general manager) I have seen Long work from behind the kitchen serving food, upstairs transferring food and cleaning the floors or putting the chairs outside. He’s a credit of someone who has lived it and breathed it all and no matter what role he has always had an infectious smile that makes customers feel nothing but loved and welcome. It creates such a great atmosphere and Itsu should be extremely proud of the employee they have now proudly leading the shop. Good for you Long, never lose your way and keep smiling. The only thing I think Itsu need to investigate a little further is exploring improving by any means the internet connection as I do see on a regular basis this leads to frustration where customers walk out as they cannot connect to their app. First impressions count and when they cannot connect to their app the reputation of the shop is already on the back foot. And subsequently no matter how good the staff and food is if it starts on that foot it’s hard to claw back some customers from their frustration. Other than that keep smashing it Itsu (and In particular LONG!) Regards, Dan

itsu - Woking - Woking
5/5

Wow! Amazing!, had the chicken gyoza noddle bowl. All the time I've been eating crapy food at a high price then come here and find amazing healthy food and very inexpensive. Next day ordered the chicken teriyaki very good as well, today had a sushi box lovely. Definitely be back in 5*

itsu - Woking - Woking
2/5

On our way home from our short break holiday in Somerset. Thought we’d eat at our favourite quick food restaurant in Woking. Our first and last visit. We really like the Thai stir fry, it’s changed to Thai noodles. We were promised the only thing that changed was the name. Unfortunately, it wasn’t as tasty. It was dry, not much sauce and the portion was smaller.

itsu - Woking - Woking
5/5

Last night was my first time at itsu and I wasn’t sure what to choose. One of the staff, Eli, was so kind and helpful in guiding me. I ended up having the chicken teriyaki, and it was delicious! Great food and lovely service – thank you, Eli!

itsu - Woking - Woking
2/5

This is the worst Itsu I have been to. Despite there being five staff on duty at 1 o’clock on a Friday lunchtime, there was no hot food available. I had to wait 11 minutes for a single plate of gyoza to be cooked. In addition, the self-service kiosks were not working for scanning barcodes. I wasted four minutes, trying to scan my loyalty app before giving up and having to use a different machine. When I complained, they said they knew it was broken but they hadn’t bothered to put a sign on the machine. The whole thing was incompetent from beginning to end.

itsu - Woking - Woking
2/5

We visited this place for the first time today and really had our hopes high as the menu and restaurant look very decent. I really like the decor, cleanliness and staff was nice and polite. However, the food was not to our taste, and we left most of it. It does seem like it's a healthy option for lunch if that's what you are looking for. It wasn't terrible but unfortunately we didn't like it.

itsu - Woking - Woking
5/5

Absolutely amazing, only passing through for the night so I decided to get a Just Eat. It was amazing, best takeaway iv had in a while.

itsu - Woking - Woking
5/5

We really enjoyed our visit to Itsu, Woking. A clean and calm atmosphere with delicious food that was fresh and served quickly. The staff are friendly and welcoming too. Yum!

Are you the owner?

Suggest an update. We review it before it goes live.

Are you the owner?

Suggest an update. We review it before it goes live.